Privacy Policy

Last updated: January 1, 2025

Your Privacy Matters

At GestorAI, we take your privacy seriously. This policy explains what data we collect, how we use it, and your rights regarding your personal information. We are committed to transparency and protecting your data.

1. Introduction

GestorAI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered construction management platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, company details
  • Profile Information: Profile photo, job title, preferences
  • Business Data: Client information, supplier details, project data, estimates
  • Payment Information: Billing address, payment method (processed securely by Stripe)
  • Communications: Messages, support tickets, feedback
  • Content: Photos, documents, contracts you upload

2.2 Information Automatically Collected

  • Usage Data: Features used, pages visited, time spent on platform
  • Device Information: IP address, browser type, device type, operating system
  • Cookies: Session data, preferences, analytics (see Cookie Policy below)
  • Location Data: General location for regional pricing (if you provide it)
  • Log Data: Server logs, error reports, performance data

2.3 AI-Processed Data

  • Photos: Construction site photos for AI analysis (Snap Quote)
  • Documents: Invoices, receipts, contracts for OCR processing
  • Project Data: Timelines, budgets, tasks for predictive analytics
  • Queries: Questions asked to AI Consultant

3. How We Use Your Information

We use your information to:

  • Provide and improve the Service
  • Process AI-powered features (estimates, document scanning, predictions)
  • Process payments and manage subscriptions
  • Send service updates, notifications, and important information
  • Provide customer support
  • Analyze usage patterns to improve features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations
  • Send marketing communications (you can opt out anytime)

4. AI & Machine Learning

GestorAI uses artificial intelligence to provide intelligent features:

  • Data Processing: AI processes your photos, documents, and project data to provide insights
  • Model Training: We may use aggregated, anonymized data to improve AI models
  • Third-Party AI: We use third-party AI services (OpenAI) that have their own privacy policies
  • No Personal Data Sharing: Personal identifiable information is not used for AI model training

5. How We Share Information

We share your information only in these circumstances:

5.1 Service Providers

We share data with trusted third-party service providers who help us operate the Service:

  • Stripe (payment processing)
  • OpenAI (AI processing)
  • Google Analytics (usage analytics)
  • Cloud hosting providers (data storage)

5.2 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

5.3 Business Transfers

If we merge with or are acquired by another company, your information may be transferred.

5.4 With Your Consent

We may share information with your explicit consent for specific purposes.

6. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: Data in transit (SSL/TLS) and at rest
  • Access Controls: Strict authentication and authorization
  • Regular Audits: Security assessments and monitoring
  • Secure Infrastructure: Enterprise-grade cloud hosting
  • Employee Training: Security awareness and best practices

⚠️ Note: No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we delete or anonymize your personal data within 30 days, except where required by law to retain it longer (e.g., tax records, legal disputes).

8. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (right to be forgotten)
  • Portability: Export your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing emails anytime
  • Object: Object to processing of your data for certain purposes
  • Restrict: Request restriction of processing in certain cases

To exercise these rights, contact us at privacy@gestorai.com

9. Cookies Policy

We use cookies and similar technologies to improve your experience:

Essential Cookies (Required)

Authentication, security, session management

Analytics Cookies (Optional)

Google Analytics to understand usage patterns

Preference Cookies (Optional)

Remember your settings and preferences

You can control cookies through your browser settings or our cookie consent banner.

10. Children's Privacy

GestorAI is not intended for users under 18 years old. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. International Users

Your information may be transferred to and processed in the United States or other countries where we operate. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices:

Email: privacy@gestorai.com

Support: support@gestorai.com

Website: https://gestorai.com

Company: GestorAI by OnNextCorp